Our purpose
The purpose of PIC is to pay the pensions of our current and future policyholders. This focus delivers value for our stakeholders.
Pensions for our growing policyholder base are backed by a purposeful investment strategy. This strategy prioritises the management of key risks, including Environmental, Social and Governance ('ESG') risks, as integral to paying the pensions of our policyholders over the coming decades.
Investments with a lasting impact on current and future generations in areas including renewable energy, social housing and national infrastructure are socially beneficial outcomes of our focus on our purpose. Excellence in customer service and balanced stakeholder relationships are fundamental to our approach.
99.3%
policyholder satisfaction
£2.2bn
total pensions paid
£12.7bn
sustainable assets
(as at December 31, 2024)
By delivering on our purpose, we're:
Building a better tomorrow
- by investing in renewable energy and moving away from carbon
Creating strong partnerships
- with our key suppliers
Balancing intergenerational equity
- by investing in urban regeneration and social housing projects
Actively engaging in societal debates
- around purposeful, long-term investing and unlocking the power of the pension pound
Delivering exceptional service
- to our policyholders and all our customers
Giving all of our employees
- a rewarding, fair, and stimulating workplace
